Phantom Screens Reviews

Real-life reviews from Phantom fans.

We’re here to make you happy. To prove it, we’re sharing our customer reviews right here where you can see them.

Latest product reviews from feefo

4.8 / 5

Based on 221 reviews over the past year

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DoorUnits

Customer Service ++
Product Rating ++

Service rating : Yes! The installer was very thorough and conscientious!! Explain maintenance very well.
Product : I love the way they work.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : The service was great ! They showed up on time and the installer was professional courteous and knowledgeable. I highly recommend!
Product : I would purchase from them again. And a lifetime warranty was great too.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Service was fantastic!
Product : Product and value are great.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : The whole process was wonderful and professional !! The initial visit was on time and accurate in the measuring of the door opening. The promise of delivery and install was 4-6 weeks and the project was completed in 3 !! Very happy with our new screen door and the fresh air it enables is wonderful !! Thank you for your professionalism and I will recommend your firm to all my friends !!
Product : Professional delivery and install in just 3 weeks !! Record time and nice surprise !! Very happy with my new screen door and the fresh air it provides !!

DoorUnits

Customer Service ++
Product Rating ++

Service rating : They were easy to work with from the quoting until the installation! I was able to get my screen ordered easily. The staff who I dealt with were very knowledgeable and friendly.
Product : LOVE LOVE LOVE this door!! It looks amazing, keeps the bugs out and is JUST what we were looking for!

MotorizedUnit

Customer Service ++
Product Rating ++

Service rating : excellent job with installation and giving the customer instructions on operation and care
Product : works well, good installation, careful technicians, friendly office and sales staff

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Gina was my contact person. She was the most professional, knowledgeable, courteous and friendly person I have worked with at any company. She even called me for an earlier appointment when she had a cancellation. It was a pleasure working with her.
Garrett was the installer. What a professional job he did! He explained what he was going to do and why. After the install he showed me how to operate the doors and how to take care of them. They look great. I am looking forward to warmer weather when I can use them to let the breeze into the house without the bugs!
Product : The screens are good quality and look great on the house. The doors do not take up much space in the doorway.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : From start to finish all personnel involved showed confidence in the product and its ability to work in almost any situation. Our situation was a little unique, but the installer paid attention to the small details and it worked out beautifully and with no muss or fuss. Well done!
Product : The product (once customized) fit the space perfectly and with almost no disruption of the window coverings that were already in place.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : The doors functions smoothly and the installer was very professional and timely. The door’s latching system works very well.
Product : Nice and easy process, they came out to measure and then install a couple of weeks after

DoorUnits

Customer Service ++
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Service rating : Quick fast efficient
Product : Great service and very timely

DoorUnits

Customer Service ++
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Service rating : Excellent service and instillation done correctly.
Product : The screens are working as advertised - no problems.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Quick installation great product and priced well
Product : same as first reply Thanks

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Very professional in every aspect. Returning calls and installation.
Product : Great addition to a set of French doors

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Preinstallation visit was comprehensive and personnel were very experienced. My needs were unique in as much as I wanted no lower track for the retractable screen door. Installation went smoothly, and the wood grain finish matched my mahogany door frame exactly. I am very pleased with the operation of the screen door and Phantom overall
Product : I wanted a quality product. You get what you pay for.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Doug w/ Argenta Screens made the process easy & enjoyable. He provided great customer service by completing the install while we were out of town & keeping us posted once the job was completed. Such a trustworthy & honest person. I will recommend Doug to all of my neighbors!
Product : Both doors look beautiful and function seamlessly.

DoorUnits

Customer Service ++
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Service rating : Janice and Kayla are knowledgable and pleasant to talk to. Janice provided samples and answered all my questions and Kayla worked with me on a billing issue to my satisfaction. Johnny who installed my 3 screen doors was conscientious and very thorough. My hats off to the whole team!
Product : Phantom Screens is everything I wanted and expected

MotorizedUnit

Customer Service --
Product Rating ++

Service rating : I never received service directly from Phantom.
Product : Convenience and privacy are key

MotorizedUnit

Customer Service ++
Product Rating ++

Service rating : Installers were great!
Product : Works well, happy with it.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Everything was great from calling and setting up the appt, through to the install. Very happy! The people at phantom were very friendly & helpful. They did not rush me on the phone with my questions. they were knowledgeable and explained the different door/door handles.
Product : Phantom makes a high quality screen that we are very satisfied with. We replaced our old one with a new one, with the latch close and lock. The installer was very efficient and friendly. They have a great warranty on the door and track which gives us peace of mind if anything should ever happen.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : tout c'est très bien dérouler de l'appel téléphonique a la rapidité du service
et l'installation parfaite. Je me ferai un plaisir de vous référer
Merci
Product : j'ai déjà dit tout ce que j'avais a dire.

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