Phantom Screens Reviews

Real-life reviews from Phantom fans.

We’re here to make you happy. To prove it, we’re sharing our customer reviews right here where you can see them.

Latest product reviews from feefo

4.8 / 5

Based on 221 reviews over the past year

FeeFo Feedback

DoorUnits

Customer Service --
Product Rating +

Service rating : The trim piece came off the phantom screen slider the next day after install. I called for a technician to come back to put it back on. 3 weeks later I am still waiting. Can't use the screen slider until the trim piece is installed properly. Very disappointing.
Product : Units themselves that I am able to use are working well. Just the unit that wasn't installed properly is an issue.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : The promptness and turnaround time was amazing!
Product : It was a repair and they were fantastic

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Customer Service
Product : Excellent product quality

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Local dealer was terrific. Their installer, Dave, is great.
Product : Retractable screens were exactly what I needed.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : excellent service and product
Product : they look great and functional

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Great service. Ordered the doors on Thursday, they came on Monday to install. Mike the installer was pleasant and professional. Jeff the owner of Q2Q was very helpful, totally recommend this company.
Product : Their pricing was awesome and service excellent

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Excellent service and product. Joel is very professional and knowledgeable.
Product : We have Phantom screens on all our doors. We had a new slider installed and needed a new screen to fit it.

DoorUnits

Customer Service +
Product Rating +

Service rating : Screen color matched well, was on time & installed quickly
Product : Price was acceptable , I would recommend a site visit first

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Neat job thanks
Product : Neat and tidy install, thanks

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Great screen, install service was great and on time as promised, very happy with the screen
Product : Great screen and great service, happy with my purchase

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Efficient work
Didn’t have to wait for service.
Looks great, you don’t notice it.
Product : Love it! Good workmanship. Wish I’d done it sooner.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : They arrived on time as they said , installing the phantom screen correctly with no issues along with oil to help with the track and the fellla was very kind and friendly !
Product : Love it works well along with great air flow in my home 👍 definitely worth the $

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Great customer service. Excellent product. Warranty
Product : 5 stars Great product and warranty

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Toujours super, je connais depuis les années 90
Product : Très utile au printemps avant utilisation de l’air climatisée

MotorizedUnit

Customer Service +
Product Rating -

Service rating : The installation was completed well and in a timely manner.

We would have rated it at 5 Stars but we found that is was rather pricey at a total cost for materials and installation, before taxes, of $4,394.38 Canadian. Also, the blazingly white coloured, "Executive Accessory Extension power cord" ($69.38). We would like to have had at least the opportunity of a more favourable coloured electrical cord without such a bulky male plug at its end.
Product : As already stated, somewhat pricey

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Quick turn around time. Professional Staff
Product : It is not a product you buy everyday and so I feel it is worth the price I paid

DoorUnits

Customer Service ++
Product Rating ++

Service rating : I would and have already recommended Phantom Screen to friends and family.
The installer was friendly, quick & professional. He did a great job explaining the operation & very basic maintenance. My air condition rarely comes on through out the day now. The air flow through the main floor of the house has increased by 100%. So far a great investment.
Product : I am Extremely satisfied.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Fast and efficient service with out the need of my presence
Product : I enjoy the fresh air that the screens provide

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Great product and service. Yes would buy them again.
Product : Great screen doors. Colour matches my door.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Awesome service! Paula honoured the discount price and the installer was amazing!
Product : A great purchase. Would highly recommend them.

Get Screens

Buy Online

Our door screens are available for customization and purchase online.

Buy Online

Get a Quote

Get a quote for any of our screens from you nearest local expert.

Get a Quote

Need help?

See Our Screens

The perfect screen is out there. Or right here.

Learn More

Chat With Us

Our experts are always happy to lend an ear. Or a hand.

Learn More

Visit Customer Support

More questions? We've got answers.

Learn More