Phantom Screens Reviews

Real-life reviews from Phantom fans.

We’re here to make you happy. To prove it, we’re sharing our customer reviews right here where you can see them.

Latest product reviews from feefo

4.8 / 5

Based on 221 reviews over the past year

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DoorUnits

Customer Service
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This is my third house with Phantom screens, and I continue to love them!

DoorUnits

Customer Service ++
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Great, like the door,fit better than I expected

DoorUnits

Customer Service ++
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Service rating : Quick and EZ
Product : It's good. Everyone should buy one.

DoorUnits

Customer Service ++
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Supplier showed up on time and did a good job of installation. No surprises on the invoice. Well done. Will recommend to friends

DoorUnits

Customer Service ++
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Service rating : Service was prompt. Consultation was professional and explained thoroughly.
Not disappointed with the service at all.
Product : Very good product. From ordering to installing it took only a couple of weeks. Installation took only 30-45 minutes with no mess. I would recommend this company if you need an unobtrusive door screen.

DoorUnits

Customer Service
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DoorUnits

Customer Service ++
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As Above

DoorUnits

Customer Service ++
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Service rating : great installation and service
Product : great product and blends in with door frame perfectly. Highly recommend .

DoorUnits

Customer Service -
Product Rating --

Service rating : It took him months to come back out and install the door he made the mistake on
Product : In the Reno Nevada area, our purchase was a lot less than what we expected.

1 - the agent made a mistake when he came to measure. He got one door mixed up as to which side the retractor went to. He had to order an entire new screen.
2 - he said he wouldn't be back until spring because he did not feel safe driving on the roads during winter. Thousands of people drove the same roads and had no problems.
3 - I had to call him in spring as to when he would be out.
4 - three of the four screens he installed do not work properly. They hang up and do not slide properly. I have used the silicone lubricant he provided and they still work poorly.

I am reluctant to call him for repairs but I have to. It's a huge waste of money to not be able to use them.

DoorUnits

Customer Service ++
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Doug and the Phantom products are top shelf.

DoorUnits

Customer Service
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Great service and product

DoorUnits

Customer Service ++
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Excellent product. Customer support and installation tech was awesome. Exactly what we wanted.

DoorUnits

Customer Service ++
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Service rating : amazing professionals installed quickly provided quotes quickly followed up promptly
Product : amazing screens!

DoorUnits

Customer Service
Product Rating -

Excellent product but overpriced. Recommend this only if you have a non standard size door, otherwise buy a standard size one from a hardware store and install it yourself. It’s easy to do with few tools. Phantom has a life time warranty so you can factor that into your purchase decision.

DoorUnits

Customer Service ++
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Kevin and Steven were excellent--polite and knowledgeable.

DoorUnits

Customer Service ++
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Service rating : Excellent service and very accommodating. Very personable.
Product : It was easy working with them. Installation was smooth and the door has added beauty to our entrance. I highly recommend them.

MotorizedUnit

Customer Service
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Excellent seller/installer. Screen fits like it was an original part of the home.

DoorUnits

Customer Service ++
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Service rating : Very focussed on customer need and convenience. Prompt and efficient service was provided.
Product : It was an easy and efficient process to order the screen door and the installer arrived when expected and he was frien dly and helpful. He installed the door prompty and well. No problems and I am happy to deal with Phantom.

DoorUnits

Customer Service ++
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Service rating : installing company was outstanding very quality instll
Product : very happy with the retractable screen door. shipping time was longer than expected but ordered a second door once we had the first installed

DoorUnits

Customer Service ++
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Mike was awesome very thorough & did an excellent job

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