Phantom Screens Reviews

Real-life reviews from Phantom fans.

We’re here to make you happy. To prove it, we’re sharing our customer reviews right here where you can see them.

Latest product reviews from feefo

4.8 / 5

Based on 221 reviews over the past year

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DoorUnits

Customer Service ++
Product Rating ++

Excellent product. Customer support and installation tech was awesome. Exactly what we wanted.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : amazing professionals installed quickly provided quotes quickly followed up promptly
Product : amazing screens!

DoorUnits

Customer Service
Product Rating -

Excellent product but overpriced. Recommend this only if you have a non standard size door, otherwise buy a standard size one from a hardware store and install it yourself. It’s easy to do with few tools. Phantom has a life time warranty so you can factor that into your purchase decision.

DoorUnits

Customer Service ++
Product Rating ++

Kevin and Steven were excellent--polite and knowledgeable.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Excellent service and very accommodating. Very personable.
Product : It was easy working with them. Installation was smooth and the door has added beauty to our entrance. I highly recommend them.

MotorizedUnit

Customer Service
Product Rating ++

Excellent seller/installer. Screen fits like it was an original part of the home.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Very focussed on customer need and convenience. Prompt and efficient service was provided.
Product : It was an easy and efficient process to order the screen door and the installer arrived when expected and he was frien dly and helpful. He installed the door prompty and well. No problems and I am happy to deal with Phantom.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : installing company was outstanding very quality instll
Product : very happy with the retractable screen door. shipping time was longer than expected but ordered a second door once we had the first installed

DoorUnits

Customer Service ++
Product Rating ++

Mike was awesome very thorough & did an excellent job

DoorUnits

Customer Service
Product Rating +

DoorUnits

Customer Service ++
Product Rating ++

As Above

DoorUnits

Customer Service ++
Product Rating ++

Service rating : Dedicated, perfect artisanal service. Can’t ask for more.
Product : Superbe installation service and great product quality. Really love the screen.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : We installed 6 screens, installers were very nice and friendly, highly professional and detail oriented.
Product : High end screen installed by professional installers. They don't come cheap though.
The downside is that rescreening will cost ~$300 (technician fee included) in case your dog destroys the screen (Ahm ahm...), so apparently they are not pet proof...
So the product gets 5 stars for what it is.
Tip - get screen decals, you'll thank me for that!

DoorUnits

Customer Service ++
Product Rating ++

Service rating : na
Product : na

DoorUnits

Customer Service
Product Rating ++

The installer arrived on time, disassembled our old hidden screen door quickly and installed the new one - all in about 30 or 40 minutes.

MotorizedUnit

Customer Service ++
Product Rating ++

Great products, nice finish. The installer did a great job.
Exactly what I ordered. Faster delivery. Moustiquaires Major are a very good company dedicated to the customer satisfaction. A great team.

DoorUnits

Customer Service ++
Product Rating ++

Service rating : We were very pleased with our service. John was very professional and explained everything he was going to do. There was no mess left behind. Thank you for employing such wonderful employees. I will definitely recommend your company to my friends.
Product : We are very pleased with the beautiful new screens and doors. I very much appreciated that John took the time to explained what he was gonna do and explained how they worked. The job was done as efficiently as possible. Thank you again for employing such wonderful personnel. I would highly recommend your company!

DoorUnits

Customer Service
Product Rating ++

MotorizedUnit

Customer Service ++
Product Rating ++

I’m very pleased with the whole process of ordering, installation and the entire process. They are very professional and the screen is great and works exactly as I would expect. I can relax on my balcony now in comfort. Before I could not even go out there because of the strong afternoon sun so I now have an extra room to my condo
I would definitely recommend this company and product to anyone who is interested

DoorUnits

Customer Service ++
Product Rating ++

We didn’t have to wait long, and it was installed quickly and easily! We love having the full screen, and the rolling mechanism seems like really good quality.

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