Want the best job in the world?

We’re driven by our vision and values – it’s what sets us apart as a corporation – and what makes Phantom Screens a special place to work. It’s our secret sauce.

Come join us, and help us achieve our goal of making life better.

See current openings

We believe the best job in the world is the one that makes you the happiest.

Making life better is our mission: for our customers, for our employees, and for the people in our communities. In our most recent annual survey, 95% of our employees said they’re happy to work at Phantom.

Giving back.

We strive to not only be a good company; but also to be good to the community and society. For us, supporting charities and being part of a global community is in our company’s – and people’s – DNA. We serve the community and encourage employees to participate in:

– Fundraising events to support our two corporate charities – World Vision and Cyrus Centre.

– Volunteering our time for various community-based events, including food drives for the Abbotsford Archway Food Bank.

– In 2017, during Phantom’s 25th anniversary year, we raised over $150,000 for Habitat for Humanity’s Jimmy and Rosalynn Carter Work Project building affordable housing for families across Canada.

– In 2021, Phantom held a haircut fundraiser, and raised $20,000 for a yearly scholarship at the University of the Fraser Valley, where students can learn the Halq’eméylem language of the Stó:lō people.

Learn more about us

Two women facing away from camera, one of the women is dressed in traditional Native American clothing
The Benefits

The total package.

We support each other to the best of our abilities at Phantom. That means a caring culture and a safe place to be your best self. It also means we offer all the benefits you'd expect from a responsible employer.

Competitive
compensation

Current-market salary ranges

Financial rewards

Skills Based Pay and Profit Sharing Programs

On-site parking

Health
and wellness

Benefits including: dental, health, AD&D, disability, life insurance, as well as various support services.

Employee and Family Assistance Program

Safety boot allowances / COR certification

Variable shifts in Production for work/life balance

Remote work available for some positions

Friendly and supportive work environment

Holiday parties, employee events, fundraising opportunities

Casual dress

Vacation
and leaves

Vacations and leaves in line with provincial legislation

Business closes over winter holidays

Learning
and growth

Opportunities for leadership & career development

Tuition reimbursement

Post all internal job opportunities and promote from within

The Perks

The priceless stuff.

We've seen the statistics: the real reason that people stay with a company is because of an intangible network of relationships, experiences, and feelings. At Phantom, we try to offer those, too.

Smart, kind, amazing
colleagues (that's us!)

A sense of belonging
and purpose

A company with
a vision

Leadership that lives
the values

What makes us stand out?

At Phantom, we don’t just walk the walk, we talk the talk. Our core values aren’t something that are written for flare; they are demonstrated everyday by our caring, hardworking, and honest team members. We are constantly striving to improve ourselves, whether that’s with our products, our relationships or our business–and continually succeed in doing so.

Learn more about us

We’re growing

Our team comes from a dozen different countries, bringing a truly diverse array of experiences and talent. We welcome applicants who are passionate about what they do, and who are eager to grow right along with us.

Please note that, due to volume, we can only get in touch with applicants chosen for an interview. Thank you for understanding!

Distributor Manager

Phantom is looking for a Distributor Manager who is self-motivated, results oriented with solid business acumen and is great with people. You will have exceptional communication and interpersonal skills, passionate about best business practices with a strong ability to build/maintain positive relationships with internal and external contact at all levels. This role requires personal drive, tireless persistence, customer focus and business strategy expertise.

Key Responsibilities:

    • Develop and maintain relationships with assigned distributors in each territory, while facilitating ongoing product training and support
    • Review sales territories and set and implement sales goals with distributors, ensuring revenue targets of distributors are achieved
    • Establish and lead regular communications with distributors.
    • Train distributors to ensure continual improvement in capability, knowledge, customer service, performance, and competitive selling.
    • Ensure distributors are equipped with the necessary sales skills, marketing programs and product knowledge to represent Phantom Screens, this may be achieved by involving other Phantom Screens divisions to assist with instruction.
    • Assist distributors with Dealer recruitment and training as required.
    • Implement new sales strategies and techniques with the distributors to ensure the support of all Phantom Screens product lines.
    • Communicate and apply pricing and discount policies.
    • Provide support for Sales/Warranty claims for distributors
    • Prepare and execute annual reviews of distributors.
    • Monitor lead pipelines ensuring timely follow-up by the specified Distributor
    • Prioritize markets and determine market entry strategies for new regions and for new and existing product portfolios.
    • Collect and analyze market data to drive growth and develop markets.
    • Acquire an understanding of current and future market trends that may impact Phantom Screens sales.
    • Create and execute monthly and quarterly reports in a timely and efficient manner.
    • Provide distributor feedback to Phantom Screens leadership to assist with the continuous improvement plan
    • Ability to provide regular written and verbal presentations.
    • Attend trade exhibitions and product education/training programs.
    • Establish and maintain effective working relationships with Distributors and other members of the Phantom Screens team.

You should have:

  • Minimum 5 years’ experience in business development, sales, and marketing through a distributor-based channel in the building products industry / B2B environment within large geographically disbursed regions, preferably CAN/US
  • Proven success in consultative sales and territory management with a strong focus on business development
  • Proficient in the use of CRM programs and other sales related software programs

We believe in making life better not just for our customers but also for our people who work hard for these customers, thus we offer:

  • Competitive compensation
  • Dental, health, AD&D, disability, life insurance and more
  • Lots of career advancement opportunities
  • Our employees are our “family” who are bound together by our core values, Speaking the Truth, Being Respectful, Pursuing Excellence and Practicing Stewardship
  • Opportunity to work from home as we value work life balance for our employees
  • Regular team building and social events – enjoy everything from pizza, food trucks and barbecue lunches to our annual holiday party.
  • Employee and family assistance program
  • Onsite parking
  • Casual dress code
  • Convenient shift timing, with overtime opportunities.
  • Tuition reimbursement
  • Vacation and leaves in line with the provincial legislation

We are really looking forward to chatting with you!

**This is Remote position with the ability to be at head office on occasion**

If this role excites you, have a look at the detailed job description here

Apply Now

 

Quality Engineer

Phantom Screens is growing fast – and we’re recruiting for top talent!

We’re putting together a topflight manufacturing and quality assurance team to keep us delivering the amazing retractable screens we’ve built our reputation on for the last 30 years.

Right now, we’re looking for a Quality Engineer, who has the knowledge and expertise to develop and maintain a Quality Management System (QMS) for Phantom’s Manufacturing, Logistics & Supply Chain Operations.

What You’ll Do:

  • Contribute to the creation and implementation of best practice quality vision, strategy, policies, processes, and procedures to aid and improve operational performance.
  • Respond to customer complaints and quality issues using containment actions, full analysis (incl. root cause), poka-yokes (error proofing), and by implementing short-term and long-term countermeasures – establish a corrective action database.
  • Lead and guide the indirect reports to identify and solve quality issues.
  • Train others in all aspects of the quality system and application of procedures.
  • Act as a point of contact for manufacturing related sales claims and warranty issues.
  • Update quality documentation and communicate to carry forward lessons learned from quality concerns.
  • Build and improve the core elements of the Quality Management System (QMS), such as: Quality Manual, quality- related Standard Operating Procedures and Work Instructions.
  • Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance. Introduce new systems and procedures where appropriate.
  • Lead or assist with the identification and implementation of a suitable Quality Management software.
  • Develop, implement, manage and report on key performance indicators (KPIs) for each area of responsibility.
  • Ensure KPIs are met by working to the corporate and departmental goals.
  • In conjunction with the Supplier Quality function, reduce the effect of non-conforming supplier materials on production quality.

Who you are:

Our ideal candidate brings 10 years of experience in a Manufacturing(Consumer Product) industry and over 5 years in a quality management leadership role.  You have:

  • Relevant manufacturing/engineering/quality degree is preferred
  • Significant experience in a manufacturing environment
  • Experience working in Quality Assurance
  • Six Sigma/Lean Manufacturing skills (Green or Black Belt preferred)
  • Experienced in dealing with customers and suppliers
  • Good working knowledge of Statistical Analysis tools
  • Experience with implementing/maintaining ISO9000/AS9100/TS16949 is an asset
  • Membership of an industry related professional body (ASQ or APICS) is an asset.

What we offer:

We believe in making life better not just for our customers but also for our people who work hard for these customers, thus we offer:

  • Competitive compensation
  • Dental, health, AD&D, disability, life insurance and more
  • Our employees are our “family” who are bound together by our core values, Speaking the Truth, Being Respectful, Pursuing Excellence and Practicing Stewardship
  • Opportunity to work from home as we value work life balance for our employees
  • Regular team building and social events – enjoy everything from pizza, food trucks and barbecue lunches to our annual holiday party.
  • Employee and family assistance program
  • Free Onsite parking
  • Casual dress code
  • Tuition reimbursement
  • Vacation and leaves in line with provincial legislation
  • Overtime pays aligned with provincial guidelines

We’ll look forward to meeting you!

This is an On-site role, and the Candidates must be eligible to work in Canada.

Apply Now

This Phantom Screens Leadership Team position is accountable for strategic sourcing, planning, leading, and controlling inbound materials activities necessary to support the delivery of the Phantom Experience to our customers. As a key member of the Phantom leadership team, the VP, Materials & Strategic Sourcing will provide leadership in the achievement of corporate and departmental goals, consistently demonstrate, and encourage in others the organization’s core corporate values and champion Phantom’s overall strategic vision. They will help grow our unique value proposition:

“From Factory to Fresh Air, you can Trust Us to deliver the Best Overall Consumer Experience in Retractable Screening Solutions.”

With a strong focus on strategic sourcing, this role will be responsible for ensuring that Phantom has a sourcing strategy that provides the best value for our customers and business and keeps Phantom in our leadership position in the retractable screen market.

The VP Materials and Strategic Sourcing is accountable for all aspects of materials costs, planning, domestic and international purchasing, receiving, inspection, raw material and purchased part inventory and replenishing materials to internal customers.

Our Values:

At Phantom Screens we value all of our employees. We are committed to providing a safe, harmonious, and respectful work environment and all employees are required to help us achieve this by practicing our core values.

“To Speak the Truth”

“To Pursue Excellence”

“To Serve Each Other”

“To Practice Stewardship”

Position Responsibilities:

Materials Operations

  • Safety and HR for the department: communication, supervision, and employee experience initiatives to promote engagement within the team
  • Planning & Organizing: responsible for department strategies and tactics, budgeting, projects, and scheduling
  • Raw Materials Warehousing: Managing and reviewing Inventory levels, turns, physical requirements, and processes for efficiency and reliability
  • Material Handling: Analyzing physical requirements, processes, and delivery to production for efficiency
  • Staffing: In collaboration with the Employee Experience team, assess workload management, career development, and succession planning for the team

Strategic Sourcing

  • Supply Chain Risk Management: ensure that the sourcing strategy secures a reliable supply of materials to the business
  • Supplier Relationship Management: Responsible for the strategic evaluation, negotiation, selection, performance, relationships, required records, and long-term agreements with suppliers
  • Purchased Product & Services: Manage and review BOM accuracy, minimizing costs, meeting quality and delivery in line with business requirements
  • Capital Equipment: Provide leadership and insight for major capital purchases to the organization

Continuous Improvement and Quality

  • Pursuit of Operational Excellence: Continuously improving the demand driven flow of customer value.
  • Supplier Quality Performance: Ensuring that supplier quality performance is improving and meeting / exceeding business requirements.
  • Receiving & Inspection: Responsible for quality assurance, data and supplier score carding.
  • Other duties as assigned

Further, this position will collaborate with other departments on efforts such as supporting customers, launching new product, efficient product changes, working closely with Product Management, implementing best practices and carrying out activities in the best interests of the organization.

Position Requirements:

General: customer focused, flexible in work schedule, committed to self-development
Leadership: lead by example, develop, coach, mentor, motivate and support
Communication Skills: strong verbal and written English, non-verbal, internal and external facing
Technology Skills: Advanced knowledge and experience with MS Windows and Office programs (especially Excel), ERP systems and typing

Certificates / Licenses / Permits:
Travel may be required therefore: Class 5 (or higher) Driver’s License (with acceptable Driver’s Abstract) and access to an insured vehicle
Ability to travel internationally as required (Passport without travel restrictions)

Academic Requirements and Work Experience:
Completion any of the following post-secondary education (or equivalent): Degree or diploma in Supply Chain Management, Engineering, Operations Management, Business Administration and/or related discipline

Achievement of any of the following designations are desirable: Certified Purchasing Professional (CPP), Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM), Lean certification, Six Sigma certification

Minimum ten years materials management experience preferably in a manufacturing setting, including minimum of five years in a leadership role. An equivalent combination of education and experience may be considered.

Apply Now

 

Reporting to the VP Employee Experience, the HR Generalist – Safety is a liaison to all departments to assist in driving continuous improvement in the Safety, Security & Health / Wellness programs at Phantom Screens. This position is responsible for reviewing, recommending, and consulting regarding safety, security and health / wellness programs; and when approved, developing, implementing, coordinating and maintaining programs for the Phantom organization. By optimizing our commitment to promote the health and wellbeing of our employees, we can deliver the Phantom Experience to our customers with reduced risk of supply interruption and minimized costs.

The HR Generalist – Safety provides a consistent representation of Phantom’s Safety, Security and Health/Wellness programs and plays a key role in maintaining a positive, proactive, and cooperative work environment. The incumbent consistently demonstrates, and encourages in others, the organization’s core corporate values.

At Phantom Screens we:

  • Speak the truth
  • Serve each other
  • Pursue excellence
  • Practice Stewardship

Position Responsibilities (Include, but are not limited to, the following):

General Safety

  • Act as chairperson for Health & Safety meetings to schedule, lead, document and assign action items to appropriate parties
  • Escalate instances of repeated non-completion of action items and/or non-support of agreed upon or approved recommendations to department Manager & VP Emp Ex
  • Maintain advanced knowledge of applicable Federal and Provincial Legislation including:
    • Hazardous Products Act and Controlled Products Regulations
    • BC Workers Compensation Act (WCA)
    • Occupational Health and Safety (OH&S) Regulation
    • Maintain knowledge of the Phantom Employee Manual
    • Safety Program

Maintain the OH&S program specific to Phantom locations. This consists of:

  • OH&S Policy
  • Inspections
  • General safe work practices
  • Incident Investigations
  • Records and Statistics
  • Safety Instruction and Supervision
  • New Hire / Rehire Orientation
  • Supplier / Sub-contractor Orientation / Qualification
  • Safety Committee
  • Risk Assessments
  • Emergency Preparedness and Response Plan
  • Workplace Hazardous Materials Information System (WHMIS)
  • Manage Personal Protective Equipment (PPE)
  • Noise control and Hearing Conservation Program
  • First Aid program management
  • Disability Claims Management
  • Safety Internal Audit
  • Safety Budget
  • Along with Management, represent the employer during interactions (correspondence, site inspections, etc.) with WorkSafeBC Officers.
  • Site Security (Physical)
  • Health and Wellness

Position Requirements

  • Strong interpersonal skills with the ability to communicate efficiently orally and in writing with internal and external contacts at all levels
  • Ability to create legible and grammatically correct correspondence and other documents for internal and external use.
  • Proficient in a Windows environment, with extensive use of Word, Excel, and Power Point at an intermediate to advanced level; demonstrated accurate keyboarding skills.
  • An ability to anticipate problems, using sound judgement to evaluate and analyze information; provide effective solutions, and pro-actively and effectively resolve issues with minimal supervision.
  • Organized, methodical; able to remain calm and focused and appropriately structure workflow to accomplish multiple and changing priorities.
  • Proficient and equally comfortable working independently or as a contributor in a team environment
  • A keen understanding of the need to maintain confidentiality when handling sensitive information and the ability to use an appropriate level of discretion.
  • Demonstrated understanding, interpretation, and application of the Employment Standards Act of BC, WorkSafe BC regulations, and Human Rights legislation.
  • Above average level of attention to detail and accuracy in all tasks.

Academic Qualifications and Work Experience

  • 2 years’ post-secondary education with a focus in Health and Safety or comparable.
  • Occupational Health and Safety Certificate, or higher
  • Experience with a safety program and/or safety committee in a Manufacturing / Production / Warehouse environment

Preferred but not required

  • Occupational Health and Safety Diploma
  • Canadian Registered Safety Professional (CRSP) designation
  • Safety-related training certifications (ex: rigging & hoisting, forklift instruction, respirator fit-testing)
  • 3+ years’ experience in an industrial / manufacturing environment
  • Level 2 Occupational First Aid Certification

Apply Now

“What makes Phantom such a special place is the people.

From the very beginning, and right from the highest level in the organization, valuing of people has been an unwavering core value.

Because it is genuine and ingrained from the top down, it has attracted people who share those values, and the result is a company that has an incredible abundance of truly great people to work with.” Brent F. - VP Product (Wearing the Phantom pants since 2003)
“I am proud to say I work at Phantom Screens because the people here genuinely care about each other and it’s a fun atmosphere to work in. We have an incredible team that are dedicated and committed to working hard to achieve our goals. There’s lots of opportunities for advancement and development, and the variety of each job makes it great to work here! One aspect of my role that I really love is being involved in helping to create fun social events and fundraising opportunities that help “Make Life Better” for our employees and our community.” Dana B. - Manager, Office of the CEO (Wearing the Phantom pants 2002)
“In a short period of time, Phantom has given me numerous opportunities to grow and gain valuable experience in my field. Every day I work with people I trust, people who are hardworking, and people who are easy to get along with.” Brandon F. - HR Generalist (Wearing the Phantom pants since February 2021)
“The best thing about working at Phantom is the people I work with every day. I feel supported, when I don’t know something, others are always there to help. The culture is so unique, so many people from different life experiences and the respect for those differences make up the fabric of Phantom.” Meredith C. - Business Development Specialist (Wearing the Phantom pants since June 2020)
“Having worked at Phantom for over half my life, I must say, it has always been the people, the family feel of the company. It really is a second home.

There are always new opportunities and an ever-changing environment. Phantom has helped me advance both professionally as well as in my personal life.” Leon D. - Product Support Manager (Wearing the Phantom pants since 1997)
“Supporting each other through friendly and constructive feedback, makes it fun to work at Phantom!” Pete P. - Product Engineering Manager (Wearing the Phantom pants since 2018)
“We have a great team of people who care passionately about their work and the colleagues. We make really cool products that people can relate to and appreciate. Working for a growing and successful Canadian Manufacturing company on our beautiful West Coast is a real treat. The thing I enjoy the most about my role is getting to see people grow and develop and helping them along that career journey. Phantom has tonnes of potential and I look forward to helping it achieve that.” Stephen H. - Chief Supply Chain Officer (Wearing the Phantom pants since 2019)
“I never expected to be at Phantom long-term as I had plans to work as a pilot but having already experienced a little of what Phantom had to offer as an employer, I decided it would be the perfect place to rethink my future goals. Since then, I have thoroughly enjoyed working at Phantom as there are always ways to positively impact both those around me as well as those afar (Phantom has a wonderful focus on those in need and supports several charities).” Peter W. - Manufacturing Engineer (Wearing the Phantom pants since 2020)

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