Over the years Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market.
Our founders: Syb Rypma was a Dutch immigrant with a unique idea never before seen in North America. He formed a partnership with the Rooke family in Abbotsford, BC, Canada. Together, they rented space in a garage and put up a sign. Phantom was born.1992
Australia and New Zealand: After just three years in business, we partnered with Paul and Peter Swaffer to manufacture and distribute Phantom retractable screens down under.1995
An even better screen door: With a few years of experience under our belts, we redesigned and relaunched our flagship retractable screen door.
This Old House: Phantom's television debut was thrilling because it brought the idea of invisible screen doors to homes all across North America.
Business in Vancouver: We were honored to be listed as one of British Columbia's fastest-growing companies.1999
Home sweet home: We completed construction on our 45,000 sq. ft. manufacturing and office building in our hometown of Abbotsford, B.C.1999
Motorized retractable screens: After 8 years of making and installing manual door screens, Phantom expanded into motorized screen products when we acquired a Florida company called Executive Rollscreens.2000
Ernst & Young Entrepreneur of the Year: One of our biggest honors, and proudest moments, was when our CEO, C. Esther De Wolde, won this award.
Window screens: We launched our first retractable window screen.2001
Custom coatings: Our customers were thrilled when we announced that we'd match any color that they could think up.
Architect support: We were approved by the American Institute of Architects to deliver training on retractable screen solutions.
United Kingdom: This was the year we signed an agreement with partner Dan Hiblin of Phantom Screens (UK) Ltd. to manufacture and distribute our screens across the U.K.2007
World Vision: This was the year we raised $102,000 to renovate & expand a school in Senegal for this worthy charity. We've been proud supporters of World Vision's work since 2006.2008
Compact motorized screens: We wanted our motorized screen casings to be even more invisible when not in use, so we designed a smaller, more compact casing that's just 4" wide.2010
Screens for wood window frames: The launch of retractable window screens with wood casings lets us work with customers' wood-framed windows. We integrated our screens into JELD-WEN's custom wood window designs.2010
Door screen roll control: We introduced a mechanism that reduces the speed on our retractable door screens for a smoother opening experience.2011
Crystal Achievement Award: It's not just our screens that are innovative. Phantom won Window & Door magazine’s award for Most Innovative Website this year.2011
Latch & Release handle: We designed a new handle option for our retractable door screens. Ergonomic, satisfying, and intuitive, 90% of our customers choose it.2012
Crystal Achievement Award: Of course, we launched our new Latch & Release handle to our distributor network, and ended up winning Window & Door magazine’s award for Most Innovative Marketing Program (Supplier).2012
Rona Canada: This distribution agreement made Phantom products available in Rona locations across Canada.2012
Cyrus Centre: We started working alongside this local charity to support vulnerable youth in our community.2012
Home Depot U.S.A.: This distribution agreement made Phantom products available at over 178 stores in select American markets.2013
Southern Romance: Phantom took on the restoration of The Morgan-Ford House, a neglected 1906 Arts & Crafts bungalow in Mobile, Alabama, and created a Phantom Screens show home in the process.
SMART STOP: We added the Smart Stop Blockage sensor as a standard feature in our motorized retractable screens this year.
NGHTV: Phantom's motorized retractable screens were chosen for Ty Pennington's fully automated "First to the Future Home" on NGHTV—this was our first big feature on a TV show home, but it was far from our last!2015
Clear vinyl: With the indoor-outdoor movement in full swing, we launched our motorized screens with clear vinyl to help homeowners create temperature-controlled outdoor spaces.2016
Lowe’s Canada: This distribution agreement made Phantom products available in Lowe's locations across Canada.2017
Oversized retractable door screens: Due to market demand, we designed and launched retractable screens for extra-big doors.2017
Motorized retractable screens: Phantom's motorized screens became wider, stronger, and bigger than ever this year. We eclipsed the industry standard of 25' and launched a motorized retractable screen product that can extend 40' wide.2017
Home sweet home: We expanded our manufacturing facility another 40,000 sq. ft. to accommodate demand and keep lead times low.2017
Phantom's 25th birthday: We celebrated with friends and family, at our newly expanded headquarters in Abbotsford, BC. We also partnered with Habitat for Humanity and the Jimmy & Rosalyn Carter Work Project to raise $150,000 towards building affordable housing across Canada.2017
Cable guide system: We designed and launched a self-tensioning cable guide system to allow our customers to install motorized retractable screens in structures where our usual track system isn't workable.
Architizer A+ Award: Our brand new cable guide system for motorized screens immediately won this award.
Outdoor Living Experience: We collaborated with world-leading connectivity supplier Somfy®, and adjustable pergola manufacturer StruXure to bring a new vision of outdoor living to the International Builders' Show in Las Vegas.2020
Best Outdoor Product, Architectural RECORD Awards: Phantom partnered with Somfy® and StruXure to build the Climate Responsive Outdoor Complex, which took home the best in category prize.2020
Pro Builder Awards: Phantom won two of the Top 100 readers' choice awards in Professional Builder and Professional Remodeler magazines.2020
Clear vinyl is now fire rated: Allowing us to expand the applicability of our products to a larger variety of projects, particularly in commercial buildings such as restaurants and hotels.2020
2021 HGTV Smart Home: Our retractable screens were featured in HGTV's 2021 Smart Home in Naples, Florida.2021
One big milestone: This was the year that we sold our 2,000,000th retractable screen.2021
There when you need us,
enhancing your lifestyle,
making us your choice for
retractable screen solutions...
1 Now, later, or in another thirty years: we'll be here, ready to help. 2 If home is where your heart is, we're here to make both more joyful. 3 We know that everyone wants your business, and a lot of salespeople are willing to promise the moon to close a deal. We want you to select us because we believe not just in our product, but in our service.
To speak the truth.
There’s no trust without truth. At Phantom, we don’t withhold details or work angles. We strive to make all our decisions and conduct our business with honesty, integrity, and morality.
To serve each other.
We seek to build our people up in a culture of recognition, mutual respect, and satisfaction. We celebrate achievements and successes, and we’re there in tough times, too. This goes for our team, our partners, and you.
To pursue excellence.
Taking care to get things right is at the top of our list. But true excellence requires that we are always listening, learning how we can improve, and staying creative as we set new standards for ourselves and our industry.
To practice stewardship.
We look past ourselves to care for our community and the world. Profit is just applause for doing the right thing in the right way, and we believe it is our duty to give back in terms of money, time, attention, and effort.
At Phantom, our commitment to charity runs deep. Globally, we’ve supported World Vision’s goal of ending poverty and injustice since our partnership began in 2006. In 2008 alone we raised $102,000 to build a school in Senegal. It’s a Phantom tradition that every single one of our teams sponsors a child.
Locally, we work with the Cyrus Centre to support vulnerable youth and families in our hometown, Abbotsford, B.C. 2022 will mark ten years of bake sales, food drives, and charity walks in support of Cyrus Centre.
In 2021, Phantom held a haircut fundraiser, and raised $20,000 for a yearly scholarship at the University of the Fraser Valley, where students can learn the Halq’eméylem language of the Stó:lō people.