Giving back
We strive to not only be a good company; but also to be good to the community and society. For us, supporting charities and being part of a global community is in our company’s – and people’s – DNA. We serve the community and encourage employees to participate in:
Fundraising events to support our two corporate charities – World Vision and Cyrus Centre.
Volunteering our time for various community-based events, including food drives for the Abbotsford Archway Food Bank.
In 2017, during Phantom’s 25th anniversary year, we raised over $150,000 for Habitat for Humanity’s Jimmy and Rosalynn Carter Work Project, building affordable housing for families across Canada.
In 2021, Phantom held a haircut fundraiser and raised $20,000 for a yearly scholarship at the University of the Fraser Valley, where students can learn the Halq’eméylem language of the Stó:lō people.
Competitive compensation
Join our team and enjoy a competitive compensation package, including:
Current-market salary ranges, financial rewards, skills based pay and profit, sharing programs, and on-site parking.
Health and wellness
A great workplace is just around the corner with our:
- Benefits including: dental, health, AD&D, disability, life insurance, as well as various support services.
- Employee and Family Assistance Program.
- Safety boot allowances / COR certification.
- Variable shifts in Production for work/life balance.
- Remote work available for some positions.
- Friendly and supportive work environment.
- Holiday parties, employee events, fundraising opportunities.
- Casual dress.
Vacation and leaves
We work hard and play hard so enjoy time off with:
- Vacations and leaves in line with provincial legislation.
- Business closes over winter holidays.
Learning and growth
Seeing our Phantom folk grow and learn is amazing with:
- Opportunities for leadership & career development.
- Tuition reimbursement.
- Post all internal job opportunities and promote from within.
The Perks
The priceless stuff. We’ve seen the statistics: the real reason that people stay with a company is because of an intangible network of relationships, experiences, and feelings. At Phantom, we try to offer those, too.
Smart, kind, amazing colleagues (that’s us!)
From breakrooms to bridging communities, our Phantom staff is a group of smart, kind, amazing, and talented folks! (If we do say so ourselves). You’ll always have a friendly ear and a spot saved at the lunch table.
A sense of belonging and purpose
We’re active in our neighborhood and building with employee events like potlucks, spotlights, and fundraisers. You’ll be sure to find like-minded people or discover new perspectives, and maybe you’ll gain a new hobby or two.
A company with a vision
We ensure that Making Life Better is our number one priority. Our vision doesn’t stop at screen doors; we’re making an effort to improve our community (and ourselves) and brighten futures.
Leadership that lives the values
Our leaders don’t just lead, they teach and encourage you to shine. They inspire and motivate others to achieve their full potential.
What makes us stand out?
At Phantom, we don’t just walk the walk, we talk the talk. Our core values aren’t something that is written for flare; they are demonstrated everyday by our caring, hardworking, and honest team members. We are constantly striving to improve ourselves, whether that’s with our products, our relationships or our business–and continually succeed in doing so.
We’re growing
Our team comes from a dozen different countries, bringing a truly diverse array of experiences and talent. We welcome applicants who are passionate about what they do, and who are eager to grow right along with us.
Why people love Phantom:
- Workplace culture that values meaningful work and developing and distributing a product we’re proud to share.
- Tuition reimbursement, ongoing learning opportunities and support for career advancement.
- Competitive compensation and group medical and dental benefits/insurance, Employee Care program and on-site life coach.
- Managers who value work-life balance.
- Regular team building and social events – everything from pizza, food trucks, barbecue lunches to our annual holiday party.
- Support for local and international charities, including World Vision and Cyrus Center.
- As well as… onsite parking, casual dress code, employee discount, profit sharing, and more
Please note that, due to volume, we will only reach out to applicants chosen for an interview. Thank you for understanding!
At Phantom we know that our supervisors have a challenging, yet crucial role within the company. The successful candidate will be passionate about modeling the company values, to speak the truth, to serve each other, to practice stewardship, and to pursue excellence, and will bring open-mindedness to the flexibility required in this position.
Summary:
Reporting to the Production Supervisor and accepting daily direction from the area Team Lead, the Production Technician is expected to achieve pre-determined product volume output and consistently meet established quality standards. To ensure this is accomplished, it may be necessary for the Production Technician to transfer departments in order to support company needs. The Production Technician will interact daily with other team members, to successfully meet product demands. As a key member of the production team, the incumbent is expected to consistently demonstrate, and encourage in others, the organization’s core corporate values.
Position Responsibilities:
(include, but are not limited to, the following)
- Abide by all trained safety regulations for the role.
- Review all material used for defects as per quality specification training.
- Accurately record and communicate all scrap as a result of defective material.
- Review work order travelers and determine specifications for all products ensuring all orders are produced as per the details reviewed.
- Ensure proper knowledge and ability of the equipment being used.
- Perform all steps as per training to the work instruction.
- Maintain quality by strictly adhering to the steps as outlined in the work instructions paying attention to critical quality steps as outlined in training.
- Meet production efficiency levels as indicated during training.
- Report production completions accurately daily.
- Complete daily workstation cleaning and organization as per checklist.
- Complete washroom and lunchroom cleaning as per checklist and rotation schedule.
- Report to the Team lead any defects or abnormalities as they occur.
Academic Achievements and Work Experience:
- Completion of High School Diploma (Grade 12 or equivalent)
Shift Details
- Both morning shifts and evening shifts available!
- 6:00am – 2:30pm & 2:30pm – 11:00pm
- An hourly wage of $20.60 per hour, with an additional $0.50 per hour if you are working the evening shift!
Note: This is an on-site job, applicants must be available locally and legally entitled to work in Canada.
We would like to thank all applicants, however, only those candidates selected for interviews will be contacted.
If you require additional assistance with your application, please contact [email protected]
job requirements
The short and sweet of what we are looking for:
- Superior attention to detail.
- Ability to maintain composure, and work accurately and quickly during sustained periods of high pressure.
- Meet or exceed product volumes as indicated by operational requirements.
- Comfortable in a team environment together with a keen understanding of team accomplishments.
- A genuine desire to provide customer service at the highest level.
- Ability to remain focused when completing very repetitive tasks.
- Excellent attitude towards workplace safety, and quality of product/materials.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
- Ability to maintain a positive and professional attitude in dealing with internal and external contacts.
At Phantom, making life better is our mission for our customers and our employees. We’re driven by our vision and values – it’s what sets us apart as a company – and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we’re the top-selling retractable screen, and our products are international.
We’re looking for a Human Resource Generalist who provides a wide range of generalist support for a variety of HR-related activities at Phantom. From keeping the HR database and filing system organized to engaging with internal and external contacts like a true professional, you’ll be a part of it all. As a valued member of the Phantom team, you’ll not just uphold our core corporate values—you’ll help them shine in everything we do.
Payroll
- Oversee bi-weekly payroll (we use Dayforce), producing payroll reports maintaining all paper or system-based documents in compliance with Phantom policies and statutory requirements.
- Respond to all payroll-related questions and concerns.
Group Benefits
- Maintain current knowledge of Phantom’s group benefits plan.
- Act as an extension of the Third-Party Agent by responding to employee enquiries promptly and accurately.
- Track eligibility dates for Benefit enrollment and provide application forms to affected employees.
- Accept and promptly act upon all employee requests for changes to existing coverage, provide information and forms, and update internal and external databases.
- Create new and maintain existing detailed and accurate records of group benefits coverage for individual employees.
- Manage employee benefits and, in conjunction with Finance, administer group benefits.
- Notify Payroll of new hires, terminations and all changes to monthly premium deductions.
General
- Demonstrates ability to cover all HR generalist functions within the Employee Experience department, supporting the HR Generalists – Talent Acquisition and Safety and Security as needed.
- Respond to all general enquires, providing consistent and accurate interpretation of legislation and/or employment policies.
- Create various documents such as file notes, announcements, news items and other correspondence.
- Promptly update and maintain employee files electronically and paper based.
- Ownership & champion on the use of Synergy and Dayforce software.
- Ensure performance reviews are generated, distributed, and uploaded in a timely manner; work with Supervisors to ensure reviews are completed, communicated and returned so reviews can be tracked and saved.
- Compile a quarterly summary of exit interviews, and when required complete exit interviews.
- Track the renew dates for reoccurring processes such as Averaging Agreements, synergy updates, etc.; create new and/or revise; liaise with manager and employee and issue replacement agreements.
- Create/revise and maintain a variety of documents such as spreadsheets, lists, correspondence, file notes, and other information using MS Office, Excel, and other software.
- Performance evaluation process – review forms / identify deviations
- Assist in the creation of power point presentations and supporting documents for internal training and communication purposes.
- Promptly enter a variety of data into the HRIS and ensure that all new records are promptly created, and existing records are accurately maintained.
- Maintain a ‘bring-forward’ system to ensure commitments are fulfilled and follow up is completed.
- Promoting Rewards and Recognition initiatives from Administrative and execution perspectives.
- Manage all HR functions inc. management of HRIS, time and attendance, HR admin, benefits and company culture initiatives
- Conduct internal/external research on an as-needed basis as directed.
- Perform all duties in a positive manner, demonstrating professionalism at all times.
- Participate in job-related programs or associated personal development initiatives as required and perform all other duties as assigned.
Salary
- Between $70,000 – $80,000 per year, salary dependent on experience.
Note: This is an on-site job, applicants must be available locally and legally entitled to work in Canada.
We would like to thank all applicants, however, only those candidates selected for interviews will be contacted.
If you require additional assistance with your application, please contact [email protected]
job requirements
The short and sweet of what we are looking for:
- A keen understanding of the need to maintain confidentiality when coming into contact with sensitive information and the ability to use an appropriate level of discretion.
- Experience using Dayforce, including payroll, benefits and reporting modules.
- Demonstrated understanding, interpretation, and application of the Employment Standards Act of BC, and Human Rights legislation.
- Above average level of attention to detail and accuracy in all tasks.
- Ability to create legible and grammatically correct correspondence and other documents for internal and external use.
- Ability to remain calm, focused, and professional in a high-pressure environment that is subject to constant interruptions.
- Proficient in a Windows environment, with extensive use of Word, Excel, and Power Point at an intermediate to advanced level; demonstrated accurate keyboarding skills.
- Superior interpersonal and communication skills; interacting comfortably and confidently in writing or orally with internal and external contacts at all levels.
- An ability to anticipate problems, using sound judgement to evaluate and analyze information; pro-actively and effectively resolving issues with a minimum of supervision.
- Organized, methodical; able to remain calm and focused and appropriately structure workflow in order to accomplish multiple and changing priorities.
Summary:
Reporting to the Production Supervisor, and accepting daily direction from the Team Lead, the Motorized Sawyer is expected to achieve pre-determined product volume output and consistently meet established quality standards. To ensure this is accomplished it may be necessary for the Motorized Sawyer to carry out some duties in other areas of the Motorized department, or elsewhere in the Production or Shipping areas. A keen appreciation of teamwork, attention to detail, a cheerful disposition with the ability to remain calm and professional during periods of high pressure, and a positive outlook are also necessary to the success of this role. The Motorized Sawyer works closely with others in the Motorized department and interacts with employees from other areas. A proficient level of verbal communication and listening skills are required. As a key member of the production team, the incumbent is expected to consistently demonstrate, and encourage in others, the organization’s core corporate values.
Position Responsibilities:
(include, but are not limited to, the following)
- Abide by all trained safety regulations for the role.
- Review all material used for defects as per quality specification training.
- Accurately record and communicate all scrap as a result of defective material.
- Review work order travelers and determine specifications for all products ensuring all orders are produced as per the details reviewed.
- Ensure proper knowledge and ability of the equipment being used.
- Perform all steps as per training to the work instruction.
- Maintain quality by strictly adhering to the steps as outlined in the work instructions paying attention to critical quality steps as outlined in training.
- Meet production efficiency levels as indicated during training.
- Report production completions accurately daily.
- Complete daily workstation cleaning and organization as per checklist.
- Complete washroom and lunchroom cleaning as per checklist and rotation schedule.
- Report to the Team lead any defects or abnormalities as they occur.
- Ensure proper knowledge and ability of the Machine start up, calibration, cleaning and shut down.
- Review traveler documents to determine specifications of product required.
- Report traveler anomalies to the Team lead.
- Communicate all incorrect parts, measurements and defects immediately to Team Lead for correction.
- Must follow all details of the work instruction and bring any inconsistencies to Team Lead immediately.
Shift Details
- Full-time, Permanent, Monday to Friday 2:30 pm to 11:00 pm
Wage
- Starts at $24.10/hour, subject to change with the development of new skills and accumulation of hours
Note: This is an on-site job, so all applicants should be locally available and legally entitled to work in Canada.
All applications will be considered for employment, but preference will be given to candidates who have previous experience working in manufacturing, production or lead hand roles.
We would like to thank all applicants, however, only those candidates selected for interviews will be contacted.
If you require additional assistance with your application, please contact [email protected]
job requirements
The short and sweet of what we are looking for:
- Superior attention to detail.
- Ability to maintain composure, and work accurately and quickly during sustained periods of high pressure.
- Meet or exceed product volumes as indicated by operational requirements.
- Comfortable in a team environment together with a keen understanding of team accomplishments.
- A genuine desire to provide customer service at the highest level.
- Ability to remain focused when completing very repetitive tasks.
- Excellent attitude towards workplace safety, and quality of product/materials.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
- Ability to maintain a positive and professional attitude in dealing with internal and external contacts.
- Familiarity with the use of a computer and accurate data entry skills.
- Ability to operate automated and manual cutting equipment.
- Ability to use a tape measure.
- Physically capable of handling materials up to 25 feet long and up to 65 pounds in weight on a regular basis.
- Previous experience in machine operation or production and materials handling is an asset.
Achievements and Work Experience
- Completion of High School Diploma (Grade 12 or equivalent)
At Phantom we know that our supervisors have a challenging, yet crucial role within the company. The successful candidate will be passionate about modeling the company values, to speak the truth, to serve each other, to practice stewardship, and to pursue excellence, and will bring open-mindedness to the flexibility required in this position.
What You Will Do:
- Assist in the development, revision, and improvement of standard workflow and execution timelines with the goal of reducing material waste.
- Lead day to day support for production to ensure that the right materials are delivered at the right time and place.
- Resolve material quality and supply issues as they arise.
- Co-ordinate Inventory Control tasks to support physical inventory accuracy and translate this into real-time accuracy within Phantom’s ERP system, including cycle counting, reconciling.
- Communicate with internal stakeholders including Customer Experience and Production regarding priorities and requirements for customer shipments.
- Provide informal daily updates to the Materials team with status reports of ongoing projects and strategic efforts.
- Track, monitor, and update materials KPIs daily.
- Coach and motivate the Materials team, providing effective training and cross-training.
- Ensure team members adhere to company policies, procedures, and safety rules.
- Track and update quality inspection forms for all production runs.
- Maintain a first-class, clean, and safe work environment, and positive culture.
- Work closely with maintenance to ensure machinery preventative maintenance is up to date.
- Approve and track employee vacations, corrective actions, incident investigations, and schedules.
- Other duties as assigned by the manager.
Top Three Qualities We are Looking for:
- Strong Communication: you ensure everyone on the team has the information needed to be successful.
- Empowerment: you aim to make sure the team feels empowered to make the right decisions on their own.
- Adaptability: you have the ability to adapt to company needs on the fly and plan around the daily priorities, even if there are curveballs!
Additional desirable skills:
- ERP software knowledge
- Experience working in LEAN Process manufacturing environment
- Manufacturing Engineering principles
- Dedication to self development and improvement
- Self awareness, with respectful and effective communication skills; leading by example to support and develop your team.
- An ability to learn and apply new concepts quickly
Shift Details
- Full-time, Permanent Monday to Friday 8:00 am to 4:30 pm
Salary
- Between $65,000 – $75,000 per year, salary dependent on experience.
Note: This is an on-site job, so all applicants should be locally available and legally entitled to work in Canada.
All applications will be considered for employment, but preference will be given to candidates who have previous experience working in manufacturing, production, lead hand, supervisory, or management roles.
We would like to thank all applicants, however, only those candidates selected for interviews will be contacted.
If you require additional assistance with your application, please contact [email protected]
job requirements
The short and sweet of what we are looking for:
- Completion of the following post-secondary education (or equivalent): Supervisory Skills, Quality Assurance Fundamentals, Inventory management Skills, MS Excel
- Minimum 5 years in a materials handling role with 2 years in a leadership role
- General: customer focused, flexible in work schedule, committed to self-development
- Leadership: lead by example, develop, coach, mentor, motivate and support
- Strong Communication Skills: verbal and written English, non-verbal, internal and external facing
- Proficiency in MS Office Suite (especially Excel), ERP systems and typing
- Class 5 (or higher) Driver’s License and access to insured vehicle
- Ability to travel internationally if required
- First Aid (Level 2) or willingness to receive training
At Phantom we know that our supervisors have a challenging, yet crucial role within the company. The successful candidate will be passionate about modeling the company values, to speak the truth, to serve each other, to practice stewardship, and to pursue excellence, and will bring open-mindedness to the flexibility required in this position.
What You Will Do:
- Assist in the development, revision, and improvement of standard workflow and execution timelines with the goal of reducing material waste.
- Lead day to day support for production to ensure that the right materials are delivered at the right time and place.
- Resolve material quality and supply issues as they arise.
- Co-ordinate Inventory Control tasks to support physical inventory accuracy and translate this into real-time accuracy within Phantom’s ERP system, including cycle counting, reconciling.
- Communicate with internal stakeholders including Customer Experience and Production regarding priorities and requirements for customer shipments.
- Provide informal daily updates to the Materials team with status reports of ongoing projects and strategic efforts.
- Track, monitor, and update materials KPIs daily.
- Coach and motivate the Materials team, providing effective training and cross-training.
- Ensure team members adhere to company policies, procedures, and safety rules.
- Track and update quality inspection forms for all production runs.
- Maintain a first-class, clean, and safe work environment, and positive culture.
- Work closely with maintenance to ensure machinery preventative maintenance is up to date.
- Approve and track employee vacations, corrective actions, incident investigations, and schedules.
- Other duties as assigned by the manager.
Top Three Qualities We are Looking for:
- Strong Communication: you ensure everyone on the team has the information needed to be successful.
- Empowerment: you aim to make sure the team feels empowered to make the right decisions on their own.
- Adaptability: you have the ability to adapt to company needs on the fly and plan around the daily priorities, even if there are curveballs!
Additional desirable skills:
- ERP software knowledge
- Experience working in LEAN Process manufacturing environment
- Manufacturing Engineering principles
- Dedication to self development and improvement
- Self awareness, with respectful and effective communication skills; leading by example to support and develop your team.
- An ability to learn and apply new concepts quickly
Shift Details
- Full-time, Permanent Monday to Friday 8:00 am to 4:30 pm
Salary
- Between $65,000 – $75,000 per year, salary dependent on experience.
Note: This is an on-site job, so all applicants should be locally available and legally entitled to work in Canada.
All applications will be considered for employment, but preference will be given to candidates who have previous experience working in manufacturing, production, lead hand, supervisory, or management roles.
We would like to thank all applicants, however, only those candidates selected for interviews will be contacted.
If you require additional assistance with your application, please contact [email protected]
job requirements
The short and sweet of what we are looking for:
- Completion of the following post-secondary education (or equivalent): Supervisory Skills, Quality Assurance Fundamentals, Inventory management Skills, MS Excel
- Minimum 5 years in a materials handling role with 2 years in a leadership role
- General: customer focused, flexible in work schedule, committed to self-development
- Leadership: lead by example, develop, coach, mentor, motivate and support
- Strong Communication Skills: verbal and written English, non-verbal, internal and external facing
- Proficiency in MS Office Suite (especially Excel), ERP systems and typing
- Class 5 (or higher) Driver’s License and access to insured vehicle
- Ability to travel internationally if required
- First Aid (Level 2) or willingness to receive training
At Phantom we know that our supervisors have a challenging, yet crucial role within the company. The successful candidate will be passionate about modeling the company values, to speak the truth, to serve each other, to practice stewardship, and to pursue excellence, and will bring open-mindedness to the flexibility required in this position.
What You Will Do:
- Assist in the development, revision, and improvement of standard workflow and execution timelines with the goal of reducing material waste.
- Lead day to day support for production to ensure that the right materials are delivered at the right time and place.
- Resolve material quality and supply issues as they arise.
- Co-ordinate Inventory Control tasks to support physical inventory accuracy and translate this into real-time accuracy within Phantom’s ERP system, including cycle counting, reconciling.
- Communicate with internal stakeholders including Customer Experience and Production regarding priorities and requirements for customer shipments.
- Provide informal daily updates to the Materials team with status reports of ongoing projects and strategic efforts.
- Track, monitor, and update materials KPIs daily.
- Coach and motivate the Materials team, providing effective training and cross-training.
- Ensure team members adhere to company policies, procedures, and safety rules.
- Track and update quality inspection forms for all production runs.
- Maintain a first-class, clean, and safe work environment, and positive culture.
- Work closely with maintenance to ensure machinery preventative maintenance is up to date.
- Approve and track employee vacations, corrective actions, incident investigations, and schedules.
- Other duties as assigned by the manager.
Top Three Qualities We are Looking for:
- Strong Communication: you ensure everyone on the team has the information needed to be successful.
- Empowerment: you aim to make sure the team feels empowered to make the right decisions on their own.
- Adaptability: you have the ability to adapt to company needs on the fly and plan around the daily priorities, even if there are curveballs!
Additional desirable skills:
- ERP software knowledge
- Experience working in LEAN Process manufacturing environment
- Manufacturing Engineering principles
- Dedication to self development and improvement
- Self awareness, with respectful and effective communication skills; leading by example to support and develop your team.
- An ability to learn and apply new concepts quickly
Shift Details
- Full-time, Permanent Monday to Friday 8:00 am to 4:30 pm
Salary
- Between $65,000 – $75,000 per year, salary dependent on experience.
Note: This is an on-site job, so all applicants should be locally available and legally entitled to work in Canada.
All applications will be considered for employment, but preference will be given to candidates who have previous experience working in manufacturing, production, lead hand, supervisory, or management roles.
We would like to thank all applicants, however, only those candidates selected for interviews will be contacted.
If you require additional assistance with your application, please contact [email protected]
job requirements
The short and sweet of what we are looking for:
- Completion of the following post-secondary education (or equivalent): Supervisory Skills, Quality Assurance Fundamentals, Inventory management Skills, MS Excel
- Minimum 5 years in a materials handling role with 2 years in a leadership role
- General: customer focused, flexible in work schedule, committed to self-development
- Leadership: lead by example, develop, coach, mentor, motivate and support
- Strong Communication Skills: verbal and written English, non-verbal, internal and external facing
- Proficiency in MS Office Suite (especially Excel), ERP systems and typing
- Class 5 (or higher) Driver’s License and access to insured vehicle
- Ability to travel internationally if required
- First Aid (Level 2) or willingness to receive training
About Us
Learn how we’ve set the standard in retractable screens for over 30 years.
About Phantom Screens