We’re looking for a Product Support Technician to join our Product Team. We’re looking for someone upbeat who has a basic understanding of manufacturing and quality control processes. If you are looking for a fun team and an exciting ever-evolving role, we want to hear from you!
- Ensuring the accuracy of product structures and BOMs.
- Ensure system outputs drive the right outcomes on non-standard orders, collaborating with other departments as needed.
- Troubleshooting and resolving issues related to product configurations and system outputs.
Requirements and Qualifications:
- Strong technical and mechanical aptitude needed to develop a comprehensive knowledge of Phantom’s product lines.
- Superior computer skills using Microsoft Office and experience using an ERP system.
- Strong understanding of manufacturing processes, quality control processes, methods and techniques.
High level attention to detail and accuracy in order to appropriately complete all tasks.