Network Retail Sales Coordinator

Phantom Screens / January 5, 2022

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We’re looking for someone who is great with people and has an ability to build/maintain positive relationships with a variety of internal and external contacts at all levels. Exceptional communication skills are a must for this role, to facilitate liaison with a variety of individuals in resolving time sensitive issues.

Based at our Abbotsford facility, the Network Retail Sales Coordinator is the primary administrator for NRS Sales across the USA and Canada and is responsible for ensuring that all NRS orders are submitted 100% accurately and in a timely manner to the distributor network.

Key Responsibilities:

  • While being the first contact point for National Retail Sales stores for troubleshooting and customer care, the incumbent will be giving both timely and helpful information to the stores and to the distributor network.
  • Providing secondary phone support backup for all phone lines
  • Backing up the Ordering Coordinator and the Ordering Representative and Receptionist / Office Admin and Data Entry Clerk
  • Looking for ways to help other departments serve each other and customers better
  • Participating actively in trainings and meetings and continually striving to learn and grow
  • Helping to improve processes and procedures to provide better and more reliable service

This is an excellent opportunity to work in one of Abbotsford’s desirable places to work so if you’ve got the skills and hold a year’s experience in a customer service role we’d love to meet you! Take a look at the position description in detail on our website, submit your resume to [email protected] and drop us a line.