Making life better

Executive Assistant

We’re looking for an organized, dependable Executive Assistant to provide support to the Office of the CEO. You’ll be responsible for providing personalized administrative support in a professional and timely manner. The candidate must be flexible to meet the demands of our growing organization. Our ideal candidate will have an approachable disposition, impeccable organizational skills, and prior experience in an assistant role.

Duties and Responsibilities

• Arrange meetings and appointments and provide reminders as needed
• Maintain a master corporate calendar including Office of the CEO meetings, conferences and employee functions
• Plan, organize and execute staff events
• Produce professional-quality reports, presentations and employee communications
• Administer our corporate charity initiatives
• Take accurate meeting minutes and distribute
• Create and submit expense reports
• Manage incoming and outgoing correspondence
• Arrange executive travel, hotel and dining arrangements as needed

Requirements and Qualifications

• Exemplary planning and time management skills
• Ability to multitask and prioritize daily workload
• High level verbal and written communications skills – proficiency in English
• Ability to stay calm and on-task in high-stress situations
• Detail oriented and highly organized
• Full knowledge of office management systems and procedures
• Current in today’s office technology, and computer software including MS Office
• Discretion with personal and confidential information
• Minimum one-year post-secondary education
• Previous administrative assistant or secretarial experience is required (2 years minimum)

Take a look at the position description and submit your resume to [email protected]. We’re really looking forward to chatting with you!

Data Entry Clerk

We’re looking for a Data Entry Clerk to work full-time for the summer at our Head Office based in Abbotsford.  We want someone who has a high attention to detail, must be able to type quickly, and ideally have previous data entry experience. We are looking for a candidate who has a friendly and professional phone manner, is a quick learner, and owns and fixes problems or mistakes!

This is a temporary full-time position, but we would expect the work to last through August.

Position Requirements:

• Patient, calm and professional telephone manner with the ability to diffuse customer conflict
• Ability to work efficiently and maintain composure in an environment that is subject to constant interruption
• Superior communication and interpersonal skills (listening, writing and verbal)
• Ability to build/maintain positive relationships with a variety of internal and external contacts at all levels
• High attention to detail
• Demonstrate ability to be tenacious (willing to work at something until it’s completely done)
• Positive attitude and an ability to handle stressful situations
• Proven time management skills

Take a look at the job description and submit your resume to [email protected]. We’re looking forward to chatting with you!

Business Development Representative

We are looking for a Business Development Representative who is self-motivated, likes to travel (once we’re permitted to) and is great with people. You will have exceptional communication skills, be organized, and passionate about best business practices. This role requires personal drive, tireless persistence, and business strategy expertise.

The successful candidate will have post-secondary education in a sales discipline, Certified Sales Professional Designation, 5 years’ experience in distribution sales or marketing through a distributor-based channel, experience in territory management and be excited to travel throughout North America.

Warehouse Assistant

We’re looking for an organized and motivated warehouse assistant to join our Phantom Screens Lower Mainland Distributorship. You’ll work with an amazing team and get to spend your summer making some cash while having a lot of fun! You’ll be responsible for preparing dealer orders to be shipping, cutting to size, and re-meshing doors for customers and assisting with installations. You’re comfortable working on your feet, meeting quotas, and chipping in where need be!

Responsibilities

• Cut down doors to size for customers and prepare dealer orders for shipping
• Assist installers in gathering tools and supplies necessary for installations; assist installers with installations when necessary.
• Clean and organize warehouse weekly to ensure efficient business operation
• Maintain the organization of all warehouse materials and suggest improvements to the organizational structure.
• Assist in updating documentation as needed.
• Assist in facilitating smooth communication between dealers and the Distributorship.
• Attend to the general maintenance of warehouse equipment; order warehouse supplies and ensure that the warehouse area is maintained in a presentable and professional manner.

Requirements

• Aptitude for using hand tools with a willingness to learn new skills.
• Superior communication and interpersonal skills, and the ability to build/maintain positive relationships with a variety of internal and external contacts at all levels. In particular, an excellent telephone manner that is friendly and efficient and which never fails to reassure all contacts of their importance to the Phantom organization.
• An aptitude for time-management; the ability to multi-task, and remain calm and focused in an environment subject to constant interruptions.
• A high degree of initiative and the ability to work with minimal supervision.

If you’re looking for work this summer, take a look at the job description and submit your resume to [email protected]. We’re looking forward to chatting with you!

Design Support Engineer

The Design Support Engineer will primarily be involved in the following categories of tasks at Phantom. They are: DFMA, CTQ, Tooling, Design, First Articles, and the Manufacturing Process. You will be a key part of the Product Design Team and will liaise with Manufacturing to ensure that new and existing designs, processes, tooling, jigs, and drawings are ready to be effectively integrated into the manufacturing process at Phantom. The role will interface with design engineering and production.  The Design Support Engineer will lead product validation testing, developing validation methods, and completing and reporting the test results.  As a key member of the Phantom team, you will provide leadership in the achievement of departmental goals, consistently demonstrate and encourage in others the organization’s core corporate values, and champion Phantom’s overall strategic vision.

Responsibilities

• Be the gatekeeper for the PDM drawing control system
• Work with Design Engineering and BOM control to develop common design / drawing standards to Phantoms Design process
• Ensure new and existing drawings meet DFMA requirements
• Release Part and Assembly Drawings with compliant CTQ indications and controls per Phantom procedures.
• Assist in defining tooling requirements and jig designs
• Assist in processing and approving First Articles and document this compliance
• Assist in the process to produce First Articles.
• Develop and execute testing and validation plans for existing and new products, defining product limitations
• Participate in creating design concepts and design reviews
• Assist in creating work cells and process definition and refinement
• Participate in DFMEA and PFMEA processes to support these activities

Requirements and Qualifications

• Bachelor’s degree in design engineering, engineering, product design, industrial design, or related field
• 3 years’ previous experience in a similar role
• Superior computer skills using Microsoft Office Suite, SolidWorks programs.
• Experience as a manufacturing engineer with a detailed knowledge of designing products, processes, fixtures, jigs, and tooling, in both a low volume and high volume manufacturing environment.
• Strong understanding and application of manufacturing processes, quality control processes, methods, and techniques.
• Experience in project management and economic analysis is an advantage.
• A result-oriented individual with a proven ability to apply evaluation and analysis skills to identify and resolve issues.
• Ability to work efficiently with a minimum of supervision, using good judgement in ambiguous situations along with the ability to maintain composure and professionalism always.
• High level attention to detail and accuracy to appropriately complete all tasks.
• Superior interpersonal and communication skills; interacting comfortably and confidently in writing or orally with internal and external contacts at all levels.
• Organized and methodical and able to simultaneously accomplish multiple and changing priorities by structuring workflow within in a time-sensitive environment.
• Keen understanding of team goals and achievements and willingness to work in, and be supportive of, a team environment.
• Respect the need to maintain confidentiality when encountering sensitive information.
• Ability to travel throughout Phantom’s market areas if and as required.

Take a look at the job description and submit your resume to [email protected]. We’re really looking forward to chatting with you!

Product Support Technician

We’re looking for a Product Support Technician to join our Product Team. We’re looking for someone upbeat who has a basic understanding of manufacturing and quality control processes. If you are looking for a fun team and an exciting ever-evolving role, we want to hear from you!

Responsibilities:

• Ensuring the accuracy of product structures and BOMs.
• Ensure system outputs drive the right outcomes on non-standard orders, collaborating with other departments as needed.
• Troubleshooting and resolving issues related to product configurations and system outputs.

Requirements and Qualifications:

• Strong technical and mechanical aptitude needed to develop a comprehensive knowledge of Phantom’s product lines.
• Superior computer skills using Microsoft Office and experience using an ERP system.
• Strong understanding of manufacturing processes, quality control processes, methods and techniques.

High level attention to detail and accuracy in order to appropriately complete all tasks.

Take a look at the job description and submit your resume to [email protected]. We’re really looking forward to chatting with you!

Shipping Supervisor

We are seeking a motivated, energetic self-starter to join our company as a Shipping Supervisor. As part of our team, you’ll be responsible for the direction, organization, staffing and continuous improvement of all shipping and outbound logistics to ensure delivery of the Phantom Experience to our customers.  As a key member of the Phantom Operations team, the Shipping Supervisor will provide leadership in the achievement of department goals, consistently demonstrate and encourage in others the organization’s core corporate values, and champion Phantom’s overall strategic vision.

Duties and Responsibilities

• Organize, direct, manage and evaluate the personnel and operations of Phantom’s Shipping and Logistics Department.
• Develop and implement new systems, best practices, Finished Goods inventory control & reporting.
• Monitor inventory levels for small parts and stock doors to ensure we achieve the fulfillment goals.
• Manage corporate & CUSMA regulatory compliance & work with Customs Broker to ensure compliance.
• Stay informed of advances in logistics technology and approaches and apply within the organization to improve logistics processes.
• Establish key performance indicators, monitor ongoing performance, and improve performance in alignment with established goals.
• Oversee organization wide management freight providers. Cultivate and manage vendor relationships.
• Negotiate and manage contracts with common carriers to support required transportation requirements for material deliveries, inter warehouse transfers and outbound customer shipments.

Requirements and Qualifications:

• Mature, confident and comfortable in dealing with a variety of contacts at all levels, particularly in negotiating contracts in a cost competitive market.
• Superior computer skills, including hands-on experience in the use of an integrated ERP system and use of Excel.
• Demonstrated experience in the application Lean Manufacturing
• Bachelor’s Degree/College Diploma in a relevant field
• Operations Management Diploma
• Achievement of the following designations are also desirable:
  • CITT-Certified Logistics Professional (CCLP)
  • Certified Supply Chain Professional/APICS
  • Certified in Production and Inventory Management
• Minimum 3 years Logistics Management experience in a manufacturing setting, including team leadership, contract negotiation, LTL & Couriers, 3^rd Party Logistics, and warehousing

Take a look at the job description and submit your resume to [email protected]. We’re really looking forward to chatting with you!

Production Technician

During these uncertain times, as a precautionary measure, please do not drop your resumes off in person as we will not be able to accept it. If you’re interested, please submit your resume to [email protected] and drop us a line.

We’re looking forward to the future where we can meet and discuss your potential and growth at Phantom Screens.

Experienced Software Developer

We are seeking an experienced Software Developer to become an integral part of our team! The experienced Software Developer will contribute towards the ongoing development and improvement of a wide variety of systems and processes that are essential to supporting key departmental and corporate business requirements.

Responsibilities:

• Develop web-based applications and interfaces in a full-stack environment.
• Use best software development practices and appropriate design patterns to write well designed and testable code using source code control (GIT).
• Write maintainable, self-documenting code as well as creating and maintaining the necessary software documentation.

Qualifications:

• 5+ years of experience developing software with several object-oriented languages such as Python, JavaScript, etc.
• A minimum of two years post-secondary education in Computer Information Technology & Systems or several years of experience in a development role.
• Diploma or Degree in Computer Science or related discipline is preferred; however, skills and abilities come first

Take a look at our  job description and submit your resume to [email protected] We’re looking forward to chatting with you!

Customer Experience Assistant

We are seeking a Customer Experience Assistant for the summer! You’ll ensure that our customers have the best experience possible when ordering and using Phantom Screens! In this position, you will answer calls from current and potential customers, help them with any problems or questions they may have, and call other customers back in a timely manner. If you cannot help them, you will direct them to another employee who can provide assistance. Strong communication skills and a background in customer service are the main qualifications for this position.

Responsibilities

• Promptly respond to incoming telephone calls; providing assistance wherever possible, transferring to an appropriate recipient, or taking/forwarding messages.
• Using information obtained from Phantom corporate lead tracker, Homepage generate leads or Home Show details, contact potential customers to schedule appointments.
• Prepare outgoing mail and receive, sort/distribute incoming mail.
• Assist in updating documentation as needed.
• Assist in coordinating events and facilitating smooth communication between dealers and the Distributorship.
• Attend to the general maintenance of office equipment; order office supplies and ensure that the office area is maintained in a presentable and professional manner.
• Follow-up with distributorship team members in the provision of scheduling reminders, appointment details, and prompting for overdue responses.
• Maintain an effective and efficient flow of information between all members of the distributorship.
• Proofread written materials as directed and make recommendations for improvements or revisions.

Requirements

• A confident self-starter with a cheerful yet professional disposition; a positive and upbeat personality and a genuine desire to provide customer service at the highest level.
• Superior communication and interpersonal skills, and the ability to build/maintain positive relationships with a variety of internal and external contacts at all levels. In particular, an excellent telephone manner that is friendly and efficient and which never fails to reassure all contacts of their importance to the Phantom organization.
• An aptitude for time-management; the ability to multi-task, and remain calm and focused in an environment subject to constant interruptions.
• Accurate and efficient keyboarding skills using Microsoft Office, and other software programs.

Take a look at the job description and submit your resume to [email protected]. We’re looking forward to chatting with you!