What people think!

Reviews

We want customers to tell us honestly what they think of their experience with Phantom Screens, so we’ve asked the good people at Feefo to collect feedback from every customer who registers their retractable screen warranty.

feefo feedback engine

FeeFo Feedback

Retractable Screen

Service ++
Product ++

Service rating : Pleasant staff
no long waait
Profetional installation
very attractive screen door
Product : Already did
Excellent service
attractive screen door


On 09-Apr-2021 the supplier responded:
Thank you! We're very happy you had a great experience from beginning to end!

Retractable Screen

Service ++
Product ++

Service rating : Great family business. Everything turned out great! I would recommend them without hesitation. Thanks guys
Product : Screens were good quality and the installation was smooth.


On 09-Apr-2021 the supplier responded:
Thank you so much for leaving us an incredible review!

Retractable Screen

Service -
Product ++

Service rating : I called them the day after they installed two Phantom screens on doors. I called to schedule someone out to tighten up the front door screen, very loose. I still have not heard from anyone.
Product : The sales person was great............

Retractable Screen

Service ++
Product ++

Service rating : The whole process from getting the quote, to booking the appointment and finally the installation was seamless. Well Done...
Product : //////////////////////////////////////////////////////////


On 09-Apr-2021 the supplier responded:
Thanks! We're happy to hear you had a great experience from beginning to end!

Retractable Screen

Service ++
Product ++

Service rating : They were on time. Good communication. Covid friendly
Product : Exactly what I wanted for our remodel


On 09-Apr-2021 the supplier responded:
Thank you so much!

Retractable Screen

Service ++
Product ++

Service rating : Absolument esthétique et fonctionnalité irréprochable
Product : Très satisfait. Qualité irréprochable. Installation sur mesure dans un délai très court. Esthétiquement irréprochable. Aucun moustiquaire visible lorsque non déployé. Le cadre est agencé au cadre de porte existant pour devenir presque invisible..

Retractable Screen

Service ++
Product ++

Service rating : Timely, very efficient, knowledgeable, explained the product in detail.
Product : Works well, looks great, better than expected


On 09-Apr-2021 the supplier responded:
Thank you for taking the time to leave us your feedback!

Retractable Screen

Service ++
Product ++

Service rating : They were on time. Screens were installed ahead of estimated time frame. Worth every penny. You could teach my contractor a thing or two
Product : Worth every penny. They don’t take away from existing features


On 09-Apr-2021 the supplier responded:
Thank you! We're pleased to know you had a great experience with our Phantom team!

Retractable Screen

Service ++
Product ++

Service rating : Excellent product and fantastic customer service. The installation was very quick and the installer very professional.
Product : Great product. Very easy to open and close and the screen almost disappears when engaged.


On 09-Apr-2021 the supplier responded:
Thank you! We're very happy you had a great experience from beginning to end!

Retractable Screen

Service ++
Product ++

Service rating : They were punctual, neat, came with masks on & were friendly.
The screen looks great!.
I had asked for a lock on the screen door but have not heard from anyone
as of yet..
Our little dog is going to love watching the neighborhood from inside the house.
Product : I am waiting for a lock.for our beautiful retractable screen.

Retractable Screen

Service ++
Product ++

Service rating : Prompt and efficient service .. Excellent workmanship!
Product : Good price especially with sale!


On 09-Apr-2021 the supplier responded:
Thank you so much for the great feedback!

Retractable Screen

Service ++
Product ++

Service rating : Easy to set up the install and looks/works great.
Product : Nice product, looks great, worlks great.


On 09-Apr-2021 the supplier responded:
Thank you for the wonderful review!

Retractable Screen

Service +
Product ++

Service rating : The installation was first class & the result is wonderful.
Product : The product is great and will be wonderful for the upcoming summer weather.


On 09-Apr-2021 the supplier responded:
Thank you so much!

Retractable Screen

Service ++
Product ++

Service rating : Excellent product and professionally installed.
Product : Sleek and slides smoothly.


On 09-Apr-2021 the supplier responded:
Thank you so much for the great feedback!

Retractable Screen

Service ++
Product ++

Service rating : Great experience from the person who took my order to the installers who came out and installed my screens.
Product : Excellent experience from initial order through installation.


On 09-Apr-2021 the supplier responded:
Thank you! We're very happy you had a great experience from beginning to end!


On 09-Apr-2021 the supplier responded:
Thank you! We're very happy you had a great experience from beginning to end!

Retractable Screen

Service ++
Product ++

Service rating : highly recommended company.... fast and efficient.
This was not our first trip to the rodeo... we have used this company before and so have many of our friends here in the Okanagan
BC
Product : we are very happy with the operation of the screens... the close nicely and slide very well...


On 09-Apr-2021 the supplier responded:
Thank you so much for this lovely review and we're pleased to know you received excellent service!

Retractable Screen

Service ++
Product ++

Service rating : Very knowledgeable and friendly installers. Very prompt and thorough clean up.
Product : Works great! Have not used it a lot yet due to the weather, but so fat, so good!


On 09-Apr-2021 the supplier responded:
Thank you! We're pleased to know you had a great experience with our Phantom team!

Retractable Screen

Service ++
Product ++

Service rating : Great service, they came back twice to make sure everything was working properly and addressed all our questions and concerns. Would highly recommend.
Product : High quality product, competitive price.


On 09-Apr-2021 the supplier responded:
Thank you so much for the great feedback!

Retractable Screen

Service ++
Product ++

Service rating : JW Distributors is a family owned company that sold us our screens. They are prompt, courteous, knowledgeable, flexible and did an amazing job on our "after construction" installation of the screens.
I am most appreciative of them as a company and have already given their contact information to many people!
Product : This is not an inexpensive purchase however, the net result of space utilization added makes it worth it! The bugs in NC make it impossible to enjoy outdoor living without the ability to have screens!


On 09-Apr-2021 the supplier responded:
Thank you so much for this lovely review! We're pleased to know you received excellent service.

Retractable Screen

Service ++
Product ++

Service rating : The installation went smoothly, and the screens look great. Both the measurement and the installation appointments went as scheduled.
Product : The screen is of high quality and works well.


On 09-Apr-2021 the supplier responded:
Thank you for taking the time to leave us your feedback!

Want to see all of the unedited feedback we have collected so far?

View all reviews