What people think!

Reviews

We want customers to tell us honestly what they think of their experience with Phantom Screens, so we’ve asked the good people at Feefo to collect feedback from every customer who registers their retractable screen warranty.

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FeeFo Feedback

Very professional and courteous.

The one thing I would like to see phantom screens do Is not to use screw type bolts, that are raised, on the threshold. These would hurt ones foot if stepped on.
Counter sink flat head screws so they are not raised.

I would recommend them because of their beauty,quality and functionality.

Phantom Screen Door

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Service rating : Came on time, very courteous and informative. Explained the mechanism
Product : Can now open the screen door when the weather allows thus gives us better ventilation

Phantom Wall Screen

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Service rating : Highly recommend. They did a great job putting a retractable screen on our balcony. It looks great and keeps out the wind and cold so that we can use it in the winter months.
Product : Good quality materials, fair price.

Phantom Screen Door

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Service rating : Their service was exceptional from the beginning. They took all the necessary info regarding what we were looking for so when the technician showed up he was prepared and had everything he needed. The service technician Bruce arrived and was very professional. He explained everything in advance to ensure we were getting what we wanted. The process was quick and simple. When the job was done, the quoted price was what we paid and our home was as clean as it was before they arrived to install the door.
Product : The retractable screen door we purchased is definitely the best out there. The cartridge that holds the screen is compact and clean looking. The installation took minimal time, the finished product is easy to use, sturdy, and non-intrusive. No product our there compares.

Phantom Screen Door

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Service rating : We made initial contact at the Chilliwack home & garden show, where we set up an appointment for a quote. Iain arrived exactly on schedule, was friendly, helpful and efficient. He made a couple of suggestions which were helpful. Two days later Bruce arrived and installed two Phantom screen doors as well as a "door arm" to prevent one of our doors from flying open in the wind. He was very efficient as well, doing an excellent job of installation. He cleaned everything up after he'd finished. Our doors look really good and we're very happy with the service we received from this company. We recommended them to our sister who is having one installed as well.
Product : A nice-looking product! Excellent people in this company!

Phantom Screen Door

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Service rating : They were professional, explained the process of installation really well. They were knowledgeable and did the job fast and explained how to care for the screen.
Product : We won the screen and it looks great!

Phantom Screen Door

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Service rating : Jamie's response was quick, he showed up when he said he would, and provided quick and efficient service. I would definitely recommend Phantom and already have and I would purchase from them again. This is the best purchase I have ever made.
Product : Great product, great service, best purchase I have ever made. Jamie was prompt in his calls, showed up when he said he would, provided quick and efficient service. I have recommended Phantom several times since the installment and would buy their product again.

Phantom Screen Door

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Service rating : Excellent.
Product : Satisfying. Solves several issues.

Retractable Screen

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Service rating : ....
Product : ....perfect, looks nice..

Phantom Screen Door

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Service rating : We are delighted with our screen, it is so unobtrusive, looks like it has always been there. It means we can leave the door open on warm days without half the bug population invading. The man who fitted the screen did a really great job and I would recommend your company anytime. Anne and David
Product : Excellent product, clean, light and works well.

Great, what else is there to say.

Phantom Screen Door

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Service rating : Very good service, was prompt and screen works well
Product : The screen looks good and works well

Phantom Screen Door

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Service rating : The Best product Fantanistic installation. You Guys are the BEST of the BEST hands down.
Product : No hidden charges top Quality Screen

Phantom Screen Door

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Service rating : Not only did they install the new screen, but they repaired one on my front door. Yes, definitely would use again
Product : Showroom had examples of everything and the salesperson was knowledgeable.

I can describe the service in one word, Professional. This company remembers what good quality customer service is all about. A refreshment from the typical service received for anything in todays world!

Phantom Screen Door

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Service rating : Return calls and give advance notice to customers. I ordered this screen thru Rona in July and was told the installer is in my area every second week and would call me to book an appointment for measuring. It took 2 months, needless to say, by the time it was actually installed, I got little opportunity to enjoy using it for the season. From the usage I've had, I
'M quite happy with the product.
Product : Don't really know how to interpret this rating statement

Phantom Screen Door

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Service rating : Jamie has been great! We've had a couple of small issues and Jamie was very responsive.
Product : love the screens. A couple of our neighbors saw them and purchased one

Phantom Screen Door

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Service rating : Jamie and Niko were fantastic. From the initial scheduling to the finished product it was absolutely easy and professional.
Product : Professional and great product

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