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Our limited lifetime warranty ensures peace of
mind that you'll enjoy your retractable screen purchase for years to
come. |
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LIMITED LIFETIME
WARRANTY
To help protect your investment and provide for
your long term enjoyment of your Phantom Screen product, Phantom
Mfg. (Int'l) Ltd. provides this limited warranty. Please review it
and keep it handy. And if your screen ever develops a problem you
believe is covered under warranty, feel free to call your local
Phantom Distributor at 1-888-PHANTOM with any questions you might
have. Though filling out and returning an Owner Registration Card is
not a condition of the warranty, doing so can help us confirm that
you are the original purchaser. So please take a few moments to fill
it out and mail it in.
TERMS AND
CONDITIONS
Phantom Mfg (Int'l) Ltd. warrants solely to
the original purchaser of Phantom Screens that the screen purchased
shall be free from defects in materials and workmanship under normal
use for as long as the screen is owned by the original purchaser and
until the ownership of the screen is transferred to another. This
Limited Warranty does not apply to: (a) mesh and mesh components;
(b) asserted defects caused by modification, misuse, or abuse, or
improper maintenance of the screen; (c) asserted defects involving
subjective personal likes or judgments; (d) defects asserted by any
purchaser who did not purchase the screen from an authorized Phantom
distributor or dealer in the United States of America or Canada; (e)
specific components as outlined below:
Motors and manual
gears: Phantom Mfg. (Int'l) Ltd. warrants the electrical motors and
manual gears for a period of 5 years, commencing from the date of
satisfactory installation for the original purchaser, against
failure under expected normal use. Warranty is void if the
electrical motor is exposed to water, acts of God or abnormal
conditions.
Electrical & electrical accessories: Phantom
Mfg. (Int'l) Ltd. warrants the electric components, including remote
transmitters and receivers for a period of 1 year, commencing from
the date of satisfactory installation for the original purchaser,
against failure under expected normal use. This warranty is void if
the electrical component is exposed to water, acts of God or
abnormal conditions.
Costs of removal, shipping and
installation of the included materials for a period of two years
from the date of original installation by an authorized Phantom
distributor or dealer.
LIMITATION ON
OBLIGATIONS
The obligations of Phantom Mfg. (Int'l) Ltd.
hereunder are limited to repair or replacement (at our sole option)
of included parts of the screen found to be defective under this
Limited Warranty. In no event shall Phantom Mfg. (Int'l) Ltd. be
liable for damages of any type, including, but not limited to:
economic loss; or any indirect, punitive, special, incidental, or
consequential damages of any type, including, but not limited to,
time, wages or lost profits, of any nature or kind or for damages to
or loss of property, whether caused by negligence or otherwise.
Any implied warranty, including, but not limited to, the
implied warranty of merchantability and the implied warranty of
fitness for a particular purpose, is hereby limited in duration to
that of the express limited warranty contained in this document,
unless a shorter period is permitted by law. This document sets
forth the entire liability of Phantom Mfg. (Int'l) Ltd. with respect
to Phantom Screens, Serene Screens and Executive Screens.
Some states and provinces do not allow limitations on how
long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitations or
exclusions may not apply to you.
NO OTHER EXPRESS
WARRANTIES
The Limited Warranty set forth herein
constitutes the entire express warranty and representation of
Phantom Mfg. (Int'l) Ltd, with regard to its screen products. This
Limited Warranty shall be controlling over any conflicting terms and
conditions of any purchase orders, contracts or invoices which may
be executed in connection with the purchase of Phantom Screen
products. No representation or warranty made by any Phantom
distributor, dealer, agent, representative or employee shall be
binding upon Phantom Mfg. (Int'l) Ltd. other than as set forth
herein.
CLAIM PROCEDURES
Contact your
authorized, local Phantom representative for service - providing
proof of purchase and your claim details. Phantom Mfg. (Int'l) Ltd.
shall review the description of the asserted defect, examine the
screen if necessary, and make service, repairs and replacements as
appropriate under this Limited Warranty.
If you are
not satisfied with the service you receive at any point during the
claim process, please contact us directly at customerservice@phantomscreens.com
or 1-888-444-4142.
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